# BookAutomate

> Booking infrastructure for service businesses that don't fit one template. Built by 321 Digital in Denver, Colorado.

BookAutomate is a multi-industry online booking platform that lets service businesses launch fully branded appointment scheduling with custom intake forms, flexible billing models, 6 payment providers, and an embeddable shadow-DOM widget. Founded in 2024 by 321 Digital (est. 2004), it serves salons, clinics, tutors, consultants, landscapers, and other service-area businesses across the United States.

## Key Facts

- Parent company: 321 Digital (Denver, CO, founded 2004)
- Product launch: 2024
- Pricing: Free tier (1 provider, 50 bookings/mo), Professional $49/mo, Business $199/mo
- Payment providers: Stripe, PayPal, Venmo, CashApp, Zelle, Square
- Industries served: Salon & Spa, Tutoring & Education, Clinic & Healthcare, Consulting & Coaching, Landscaping, Business Directories
- Contact: hello@bookautomate.com
- Website: https://bookautomate.com

## Pages

- [Home](https://bookautomate.com/): Overview of the platform, industry verticals, embed widget, white-label features, and aggregate customer results
- [Features](https://bookautomate.com/features): Complete feature list including smart scheduling, drag-and-drop form builder, AI assistant (BYOK), QR code payments, Zoom conferencing, review collection, WYSIWYG template editor, and white-label booking
- [Pricing](https://bookautomate.com/pricing): Three plans (Starter free, Professional $49/mo, Business $199/mo) with feature comparison and FAQ
- [Case Studies](https://bookautomate.com/case-studies): Real results from 5 businesses showing 43% average booking increase, 58% no-show reduction, 12+ hours saved weekly
- [About](https://bookautomate.com/about): Company background, values, timeline, and the story of 321 Digital building BookAutomate
- [Contact](https://bookautomate.com/contact): Contact form, email (hello@bookautomate.com), response within 1 business day

## Features Overview

- Smart scheduling with per-provider hours, timezone conversion, and conflict buffers
- Drag-and-drop form builder with 25+ field types and conditional logic
- Embeddable shadow-DOM widget (~65 KB gzip, no CSS conflicts)
- Payment processing: Stripe, PayPal, Venmo, CashApp, Zelle, Square
- Email and SMS notifications with configurable reminder intervals
- White-label support via CNAME DNS with automatic SSL
- Full theming: colors, fonts, logo, hero image, three base templates
- Vocabulary relabeling (Provider becomes Stylist, Doctor, Coach, Tutor)
- AI assistant with bring-your-own-key (BYOK) support
- Course and tutor management with progress tracking
- QR code payment generation
- Zoom/video conferencing integration
- Automated review collection
- WYSIWYG email template editor
- Multi-location support

## Industry Verticals

- Salon & Spa: per-service fees, walk-ins, stylist profiles, tip collection
- Tutoring & Education: per-hour billing, credit balances, prepaid packages, session notes
- Clinic & Healthcare: flat-fee visits, patient intake forms, emergency contacts, insurance
- Consulting & Coaching: hourly engagements, retainers, strategy calls
- Landscaping & Home Services: site-visit scheduling, project consultations, estimate requests
- Business Directories: consultation booking, premium client onboarding

## Pricing Details

- Starter (Free): 1 provider, 50 bookings/month, basic form builder, email notifications
- Professional ($49/month): 10 providers, unlimited bookings, custom domain, all payment providers, SMS reminders
- Business ($199/month): Unlimited providers, white-label, API access, multi-location, priority support

## Case Study Results (Aggregate)

- 43% average increase in bookings across all clients
- 58% average reduction in no-shows
- 12+ hours average weekly admin time saved
- 4.9/5 average customer satisfaction rating